Knowledge Base Article

How to Use the Membership Status Log

The Status Log is a read-only history of a member's status and suspension changes over the life of their membership. Use it to see how a membership has moved through its stages and to keep an audit trail.

Open the Status Log

Open the member record.
Click Status Log in the workspace menu.

The Member Workspace menu with Status Log among the tabs

Status Log sits on the workspace menu, after Programs.

The page shows two logs: the Membership Activity Log and the Membership Suspension Log.

Membership Activity Log

Each activity entry captures a snapshot of the membership at that point:

New Status: the membership status recorded for that entry.
Member Category
Reason for Status Change: why the status changed (the inactive reason, when one applies).
Membership Year, Active Date, and Inactive Date
Application Date, Approval Date, and Nomination Date

The Membership Activity Log with two entries showing New Status, Member Category, Reason for Status Change, Membership Year, Active Date, Inactive Date, Application Date, Approval Date, and Nomination Date

Each entry is a snapshot of the membership at that moment.

Membership Suspension Log

Each suspension entry records:

Reason for Suspension
New Status
Suspension Start Date and Suspension End Date

The end date is filled in for you when a suspension is lifted. Older entries may not carry one, so to know whether someone is suspended right now, read it from the member's own record rather than from a blank end date here.

The Membership Suspension Log with one entry showing Reason for Suspension, New Status, Suspension Start Date, and Suspension End Date

The suspension log sits below the activity log on the same page.

Working with log entries

You do not add entries here by hand; the log is kept for you as the membership progresses on Member Details. If you need to remove an entry, click the pink delete icon next to it and confirm. Delete is available only when you have edit access and the record is not view-only or locked.

The confirmation names the entry you picked, so you can check it before you answer. Deleting from the activity log is headed Delete Membership Status Log Entry and quotes that entry's status and membership year; deleting from the suspension log is headed Delete Suspension Log Entry and quotes the suspension reason and its start date.

The Delete Membership Status Log Entry confirmation window, asking whether to delete the Active log entry for 2019, with Yes and No buttons

The pink icon asks first, and it names the entry. Nothing goes until you click Yes.

Why the log matters

History: see how the membership has moved between In Process, Active, Inactive, and suspended.
Audit trail: keep a record of past status for dues, tenure, or dispute questions.